An espresso summary of front-line tips for supplying superior customer service. It’s simple stuff, and so simple many don’t do it. 3. How to satisfy a customer’s visit: Greet them and make them feel comfortable. Value them and let them know that you think they’re important. Ask how you can help them. Listen to what […]
Author Archives: Chris
09
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An espresso summary of front-line tips for supplying superior customer service. It’s simple stuff, and so simple many don’t do it. 2. How to get good at valuing people: Think: “You’re the customer – you pay my salary!” Think: “There’s something about you I like”. Find it. Think: “You make my job possible”. Think this […]