An espresso summary of front-line tips for supplying superior customer service.
It’s simple stuff, and so simple many don’t do it.
1. How to get good at greeting people:
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- Get eye contact. (You’ll make them feel important).
- Thank them for taking the time to come in (They just became important).
- Tune the world out, and them in (That’s the most important part).
If you want to know more about how to grow your business don’t hesitate to get in touch chris@allbrand.co.nz or phone me on 021 743 762.
Excerpt from the successful Vision Series written by Ron Willingham, Best selling Author and trainer for IBM, Johnson & Johnson, Red Cross and many more clients that read like the Who’s Who in business.
Chris Norris – Truth Seeker Cert. MKTG | MCC | Cert. Typography
Former Chairman of Business Whangaparaoa and Board Member for Silverdale Business. He is also a mentor with the Business Mentors Programme at MBIE. Now running a locally focussed branding business. Allbrand.co.nz – Revealing the truth in businesses. If you are passionate about something you already have a true story. Get in touch to seek it: Chris@allbrand.co.nz
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